![]() I miss my local news but am about to cancel my subscription. Android smartphones give you access to cache files via Settings > Apps > HBO Max > Storage > Clear Cache. The person was so rude because I told him that I was tired of getting the runaround. Apparently, clearing app cache (on Android) as well as cache on browsers can help resolve any issue related to the HBO Max such as the login not working issue you are facing right now. ![]() Called Paramont+ again last night only to wait for 45 minutes to get my call answered and have them tell me that they were working on the issue and they would send me an email once it was fixed. How do I view or change my HBO subscription Fix video playback issues on computer browser. I spoke with someone the other night and they said that someone would call me right back because they were escalading the issue but no one called me back. Change subscription billed through Warner Media. I have reset my ROKU many times and that doesn’t work. Says there is already an account set up with the email and I have changed the Password, but it still comes up as an error occurred. It keeps saying I have to log in and it won’t recognize me. I sat on hold last week for an hour before anyone with Paramont+ picked up and then it took an hour to get it working only to have it start doing the same thing a few days later.
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